TERMS AND CONDITIONS

Welcome to MistMuse. These Terms & Conditions govern your access and use of our website https://mistmuse.in  and the purchase of our products.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Use of Website

You agree to use our website only for lawful purposes. You must not:

  • Use our website for any fraudulent or unlawful activity
  • Interfere with the website’s operation or security
  • Copy or misuse any content, images, or branding

2. Product Information & Availability

We strive to ensure all product details, prices, and descriptions are accurate. However:

  • We reserve the right to correct errors or inaccuracies
  • Product availability is subject to change without notice
  • Images are for illustrative purposes and may slightly differ from actual products

3. Orders & Payments

When you place an order:

  • You confirm that all details provided are accurate and complete
  • You authorize us (or our payment partner) to charge your selected payment method
  • We reserve the right to cancel or refuse any order at our discretion

Please note:

  • All payments must be made online. Cash on Delivery (COD) is not available.
  • Prices are listed in INR (Indian Rupees).
  • We currently offer free shipping across India. No additional delivery charges will be applied.

4. Shipping & Delivery

  • We provide free delivery across India.
  • Delivery timelines are estimates and may vary based on location, availability, or external factors.
  • MistMuse is not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns, Refunds & Exchanges

At MistMuse, all sales are final. We do not accept returns, refunds, or exchanges under any circumstances.

  • Please review your order carefully before completing the purchase.
  • In case of issues with delivery (e.g., damaged in transit or incorrect item), please contact us within 48 hours of receiving your order, along with proof (images/videos), and our team will review on a case-by-case basis.

6. Intellectual Property

All content on this website—including logos, text, graphics, photos, product names, and designs—is the property of MistMuse and is protected by intellectual property laws. You may not use our content without written permission.

7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, or consequential damages from the use (or inability to use) our products or website
  • We do not guarantee that the website will be error-free or available at all times

8. User Accounts & Security

If you create an account:

  • You are responsible for maintaining its confidentiality

  • You agree to notify us immediately if you suspect unauthorized access

  • We reserve the right to suspend or terminate your account for violations of these Terms

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be handled in the courts of Kannur, India.

10. Changes to Terms

We may update these Terms at any time. Continued use of the website after changes means you accept the updated terms.

11. Contact Us

For questions about these Terms, reach out to:

📧 Email: mistmuse2025@gmail.com
🌐 Website: https://mistmuse.in

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